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• #32619 LouiS22 veterán betyarr #32615

  Új Válasz 2022-01-15 09:37:21 #32619

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  LouiS22

  veterán

  válasz betyarr #32615 üzenetére

  Én nem használom ezeket az eszközöket, de láttam és olvastam a közleményüket.

  "Dear eWeLink users:

  First of all, we truly apologize for the service outage for some of you in European countries, which caused you a lot of inconveniences.

  We monitored that the service jitter occurred at around 10 pm European time, January 13th and January 14th.

  Now we have found out that the root cause is that our server capacity and scaling strategy is not sufficient to process the giant burst requests around 10 pm, which are generated by a large number of device timers, automated scenes, and other device controls.

  Our technical team is already working on server expansion and restarting the service one after another, it is expected to take some time to fully recover.

  Sincerely apologize again and we value everyone's complaints and feedback, please give us some time to work on it, we will notify you as soon as the service is restored.

  Sincerely,
  eWeLink Team"

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